Re-architecting a clinical platform to carry the weight of a growing national eye care service
The challenge
Ocuplan is not building a typical healthcare product. It is building an entire care model around specialist-led monitoring for people living with glaucoma and other long-term eye conditions, including virtual delivery at national scale. As that model grew, the technology started to feel the strain. The platform had evolved through successive feature additions, leaving fragmented application layers, tightly coupled services and a data model that made operational scaling difficult. Patient onboarding, clinician scheduling, monitoring workflows and clinical reporting all ran through a system that was becoming harder to maintain and harder to extend. The business needed the platform to behave less like a collection of features and more like the core of a clinical service.
"Great to work with, responsive to our needs and uber professional."
Alex Baker
Ocuplan
Unified fragmented application layers into a cleaner service architecture, reducing duplication and improving the separation between clinical, operational and patient-facing concerns.
Reworked the underlying data architecture to support higher-volume clinical workflows, introducing event-driven patterns where monitoring and reporting data needed to flow across service boundaries.
Rebuilt patient and clinician onboarding flows to reduce manual steps, improve data integrity at the point of entry, and support continuity of care across appointments and monitoring cycles.
Strengthened the platform foundations to support virtual consultation models and broader geographic reach without introducing fragility into the core service layer.
The solution
We migrated and consolidated Ocuplan's platform into a more capable architecture, reworking the areas that were limiting clinical scale and operational growth.
The outcome
The platform now operates as a more coherent clinical system rather than a patchwork of features. Onboarding is faster and more reliable, clinical workflows carry less manual overhead, and the data layer supports the kind of event-driven reporting that a monitoring-heavy care model demands. More importantly, the architecture is no longer the constraint on growth. Ocuplan can extend into new geographies, support virtual delivery models and bring additional conditions into scope without re-engineering the platform each time. For a business building a national eye care service, that headroom is a commercial requirement, not a technical nicety.
Digitising Health Report Quality Assurance
A SaaS quality assurance platform used by over 60 local authorities across the UK to improve EHCP auditing, replacing manual spreadsheet processes with structured digital workflows that support measurable improvement in plan quality for children and young people.
View case study
Shopify Ecommerce for a Specialist Clutch Retailer
An early Shopify-based ecommerce implementation for a specialist clutch retailer, supporting a large technical catalogue with a custom storefront and content-led product journey.
View case study
Modernising a Customer Reviews Service for Ecommerce
A legacy customer reviews service rebuilt as a serverless Node.js application on AWS, bringing a commercially important ecommerce feature back into line with the platform's cloud-native architecture.
View case study A quick conversation is usually enough
to understand your needs and confirm a path forward.
